Desktop Engineer Montague Gardens

Desktop Support EngineerManaged Talent Solution's client in Montague Gardens is looking for a Desktop Support Engineer with end-user and telepresence support experience. You must have your own transport and Drivers License essential. Provide a high level of support for user and infrastructure environments ensuring careful and optimal call management and efficiencies to various users. Must be available to start immediately.Critical Requirements - Skills, Experience and QualificationsMatricA+ or N+ / MCSE (essential)3+ years' experience delivering End User Computing Support Services in a customer environmentAD and GPO Experience (Creating Users and Managing AD)Proficient at PC Builds and endpoint installationsExcellent Communication and Interpersonal skills.Must be able to work flexible hours as may be required.Must be able to work independently.Primary Role Accountabilities:1st line and second line support for internal users and IT staff.Set up VPN for users.Set up laptops DELL, ACER, LENOVO, HP.Connecting users to the Printers and Scanners.Follow up service and repairs with external suppliers.Escalating calls and issues where necessary to senior managers and team leaders.Responsible for Installation and maintenance of IT equipment such as (but not restricted to) stand-alone Printers and network printers. Supporting all IT issues internal users face.Provide troubleshooting and configuration support for user's desktop, laptop and network issues.Loading an image in laptops VIA the network.Supporting Executives with any issues they have.
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