Apply now Job no: 551647
Work type: Full time
Site: Worcester
Categories: Autocentre Management
Location: Gloucestershire
Salary: £35,000 - £40,000 per annum + bonus
Business Area: Autocentres
Brilliant at leading a team? Join the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in-centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers' needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.
Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer's journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today!
Key Responsibilities: Lead and motivate in-centre teams to achieve excellent customer service and operational performance.Support local centres and ensure compliance with health and safety standards.Drive a culture of continuous improvement and customer satisfaction.Manage financial performance, including P&L responsibility.Benefits Include: Average uncapped bonus of £10,800 per year (with potential to earn more)5 days a weekEarn extra with our refer a friend scheme – T&C's Apply.Structured 12 week induction into our business5.6 weeks' annual leaveUp to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail storesDiscounts on everything from groceries, shopping, insurance, days out, restaurants and moreFamily & Friends Discount EventsOpportunity to buy a Trade Price Bike & enrol in the Cycle to Work SchemeFinancial planning support via Wagestream - access up to 30% of your salary in advanceGP Access, 364 days a year, 24 hours a dayJoin the Share save scheme with a 20% discount on sharesHealth Cash Plan – to access wellbeing services and claim back healthcare costsPension Scheme & Life AssuranceYou will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and Experience: Fantastic leadership and team management skills within the automotive or similar industryExperience delivering high customer satisfaction and displaying effective management.Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.Strong financial acumen with experience of managing P&L and optimizing profitExperience of meeting compliance standards across Health and SafetyExperienced with high sales turnover and managing KPI'sExcellent communication skills, verbally and written.IT Proficient, with the willingness to learn in-house systems.Good time managementA current valid driving licenceWe're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
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