Job Title: Deputy Store Manager
Location: Worldwear, Johannesburg, South Africa
JOB PURPOSE Ensures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity. Assists the Store Manager by evaluating employees' performance on a day-to-day basis. Performs or assists in the completion of all documentation associated with applicants, new hires, and payroll. Effectively utilizes customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals. Maintains personnel files to Company standards. Assures adherence to all Company systems and procedures. Maintains confidentiality of adidas Retail operating information. Assures compliance with legal statutes and safety guidelines in overall management of store and associates. Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. Assures adherence to adidas Retail visual presentation guidelines. Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections. As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. Resolves customer complaints. Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product. Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. Other duties may be assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school and 2 years retail experience and/or training; or equivalent combination of education and experience.
SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES Ability to use MS Word, Excel, Outlook, and point of sale systems. Ability to communicate effectively in English, both written and oral. Ability to exercise good judgment and decision-making skills. Excellent verbal and written communication skills. Ability to effectively present to moderate size groups. Ability to attend work in a regular and predictable manner. Knowledge of how to supervise others. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
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