Upmarket Luxury Private Game Lodge in the Hoedspruit Region is requiring a seasoned, hands-on Lodge Manager to assist the General Manager in the running of the day-to-day hotel business.
Minimum Requirements:
Minimum 2 – 3 years' Experience in Lodge Manager or Senior Management position
RSA Citizens
Grade 12
Formal & Accredited Hospitality/Tourism/Business management related tertiary qualification
Business related qualification is essential
Extensive background in all areas of management, with special emphasis in either finance, human resources, F&B and or Rooms Division Management
Job Description:
To ensure the efficient, profitable, productive and quality operation of all departments in the Hotel.
High level of customer service orientation and to consistently monitor the performance of the team and ensure high productivity levels are maintained.
Leading meetings and implementing initiatives handed down by the general manager or executives.
Analysing and implement policies and procedures, oversee short- and long term business plans and initiatives and help in budgeting activities.
Interacting more often with a company's personnel than the general manager and may even respond to and resolve internal and external grievances.
Proven track record in the efficient and effective management of operations and employees through subordinate managers and supervisors.
Assist the General Manager in implementation of policies, procedures and practices to maximize the profitability and success of the organization.
Assist the General Manager in continually seeking new profit opportunities for the property and identify potential threats to the property's profitability
Continually monitor and improve employee productivity through development, counselling, and adherence to job standards and performance reviews and motivational techniques.
Strive to find methods in which to improve property operation through continual planning, research and analysis
Manage all daily operations at the property in the most efficient and cost-effective manner yet preserving the standards of quality associated with the organization
Guide senior management in the establishment of departmental policies to provide organizational consistency with operations and management of its employees
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