Deputy General Manager

OverviewMy Client, a well-known 5 Star Safari Lodge in the Eastern Cape, is urgently recruiting for a Deputy General Manager to join their well-established team of professionals.Remuneration StructureVery Competitive Salary - negotiable based on experienceSingle status only - Live in position with meals and uniform supplied7 days off per monthRequirementsTertiary Qualification in Hospitality Management / Hotel Management or similarA minimum of 4 years work experience – ideally 2 years as a trainee in a well-recognized five-star hotel or world-class lodge, as an assistant managerExceptional Food and Beverage knowledgeFinancial management abilityA hardworking, co-operative mannerHigh standards of service excellence and a passion for the industryAttention to detailExceptional English and a second language would be preferableGood computer literacyExcellent management ability and communication skillsA clear understanding of basic labour law and disciplinary proceduresA developmental approach to staffAssertiveness, patience, and good organizational skillsUnderstanding of housekeeping and maintenance proceduresAn awareness of developments within the food and lodge industries, as well as international trends in hospitalityComputer literate. Easipos, Procure, Protel knowledge advantageous.Drivers License - with PDP preferableHealth and Safety Rep would be an advantageResponsibilities and Key OutputsAble to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the establishmentHave a clear understanding of the workings of a lodge, strong communication skills, and work well within and between the various departmentsExcellent Guest liaison skills are a must in dealing with our guests' demandsManagement and training of the lodge staff in line with the Company Standard of ExcellenceEnsure ultimate guest relations in the lodge and that the 'at home' personal attention levels are maintainedMaintain the highest standards of housekeeping and maintenance and ensure that style and design are not erodedEffective financial management through the administration of orders and effective stock controlEffective communication and maintenance of lodge relationsManagement of the night porters (SL)Please note that only candidates that have been shortlisted for interview will be contacted.
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