Description Leroy Merlin is a division of the Adeo Group, based in France, which has over 90000 employees across 13 countries.
Leroy Merlin is the leading retailer in the DIY and home improvement sector, in Europe.
Leroy Merlin is a company with strong core values putting each individual at the heart of its priorities.
In the interest of helping employees play an active part in the life and growth of the company, Leroy Merlin believes in the philosophy of sharing – sharing knowledge, power, value and profits.
Leroy Merlin is starting a new Business Unit in South Africa.
New Country, new adventure, new opportunities…With the ambition of being homeowners' partners in Home Improvement.
Leroy Merlin will endeavour to respond to customer needs through innovative products.
In order to support the launch of this new company, we are looking for a Department Manager to be based in Johannesburg North.Purpose of the role Contribute to customer satisfaction and the overall results of the department.
To serve as a leader and role model for the Sales Consultants.
Support and assist the Head of the department.
Main Responsibilities Lead and support a team of sales consultants.
Be a player in the development of collective performance.
Share information and facilitate communication within the team.Develop the team to meet strategic business objectives.Manage daily sales and customer relations.Build and implement the Business Action Plan of the department.Introduce efficiency, improvement measures for an optimal return and stakeholder value.Ensure the day-to-day management of the department is to respect the customer promise.Coordinate and contribute to the sales activities in store.Ensure quality customer relationship (internal and external).Develop and update own skills and knowledge.Assume leadership role on behalf of the HOD when the HOD is not available.Participate in teamwork to ensure quality service and productivity of the store.Ensuring optimal staff is available for delivering excellent customer service to all customers.Ensuring all stock is priced and displayed correctly.Training and developing of staff members.
Requirements The successful candidate should have the following skills, experience and attributes:Grade 12 or NQF 4 equivalent.
Relevant tertiary qualifications will be an added advantage.Previous retail experience at a junior management level.
Excellent interpersonal skills.A team builder and a team player.Excellent customer serviceSelf-confident, hardworking and leads by example.Customer-centric.Sense of responsibility.Analytical.
Assertive and challenge status quo.
Work Level Junior Job Type Permanent Salary Market Related EE Position No Location Fourways