Dental & Administrative Assistant

Dental and Ortho (Pty) Ltd. Dental & Administrative Assistant – Job Description. Reports to: HR Manager. Shift type: Monday to Friday during clinic hours. Candidate will be required to work one day within a weekend as per the practice requirement.

Job Summary The Dental & Administrative Assistant's duties are to perform a variety of administrative, dental, orthodontic and clerical tasks as it is a broad and vital function of the business. Duties include providing support to managers and employees, assisting the Dentists, accounts management, assisting in daily office needs, and managing the company's general administrative activities.

Principal Duties: Responsible for receiving patients by greeting them in person or on the telephone; answering or referring inquiries. Maintains employee and department directories as a guide for directing patients. Schedules meetings and appointments for patients. Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams. Contributes to team effort when required. Operates telephone at the front desk as well as WhatsApp communication with patients. Takes messages and communicates them to appropriate stakeholders. Handles outgoing mails; sorts and distributes incoming mails. Responsible for placing outgoing calls as needed. Drafts, reviews, and proofreads office documents and patient folders. Responsible for basic data entry as assigned. Maintains and stocks basic office supplies. Responsible for operating and maintaining office machines, including printers, copiers, and fax. Ensures compliance with company rules and regulations in the reception area. Assists dentists with various orthodontic and dental procedures. Accounts management. Verifying claims. Interacting with various medical aids. Recording and reconciling patient accounts. Maintaining general duties around the practice. Follow instructions from heads of departments. Location: Candidates to apply from the Brackenfell/Cape Gate area (Preferable)

Job Type: Full-time

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