Qualifications & Experience: Bachelor's degree in Finance, Accounting, Business Administration, or a related field would be advantageous. Minimum of 3 years' experience in Medical industry debtors Advanced computer literacy skills including Ms Excel. Significant experience in a debt management or credit control leadership role, with a proven track record of managing large teams and overseeing substantial client portfolios, preferably in the retail or similar sector. Key Responsibilities: Team Leadership: Direct and manage a large team of employees within the debtor's department, fostering a culture of excellence, efficiency, and continuous improvement. Performance Management: Conduct high-level reviews of Debtors' performance and KPIs across all stores, identifying trends, issues, and opportunities for improvement to ensure optimal financial health and customer satisfaction. Sales and Relationship Management: Drive new sales opportunities while managing existing client relationships. Provide regular, detailed feedback on performance to various stakeholders, including store managers and corporate leadership. Innovation and Process Improvement: Champion the drive for automation and the introduction of new processes within the debtor's function, aiming to streamline operations, reduce manual effort, and enhance accuracy and efficiency. Client Onboarding and Liaison: Oversee the smooth integration of new client take-on and act as a key liaison between stores and relevant departments, ensuring seamless operations and high levels of service delivery. Reporting: Deliver comprehensive reports to the Directors on the financial performance and operational efficiency of the debtor's portfolio, highlighting achievements and outlining strategies for addressing potential challenges. Key Competencies: Strong analytical skills with the ability to review and interpret financial data to drive decision-making. Exceptional interpersonal and communication skills, with a talent for building and maintaining relationships with clients, team members, and stakeholders at all levels. Demonstrated ability to drive sales and business growth through effective debtor management and client engagement strategies. Solid experience in implementing process improvements and technological solutions to enhance operational efficiency and financial performance. Adept at managing multiple priorities in a fast-paced environment, with the resilience to adapt to changing business needs. Perform well under pressure.
