Debtors Manager / Accounts Payable ManagerJob DescriptionWe have an excellent opportunity for an experienced, driven and ambitious Debtors Manager / Accounts Payable Manager. This is a permanent position, based in-office. Previously proven debtors management experience is a must.Responsibilities:Ensure that the credit and billing policies are developed for approval, communicated to operational divisions, and adhered to.Ensure uniformity in customer naming conventions and confirm accuracy of beneficiary banking details.Develop and implement debt collection strategies to reduce outstanding debts and improve cash flow.Review and monitor debtor accounts to identify overdue invoices and delinquent accounts.Contact debtors via phone, email, and mail to negotiate payment plans and resolve outstanding issues.Maintain accurate records of debtor communications and payment arrangements.Investigate and resolve customer disputes related to billing or payment discrepancies.Collaborate with relevant departments to address and rectify issues affecting debt collection.Prepare and present regular reports on debtor accounts, aged debt analysis, and collections progress to senior management.Supervise and support a team of debt collection specialists.Provide guidance, training, and motivation to ensure team targets and KPIs are met.Build and maintain strong relationships with clients, internal stakeholders, and external collection agencies.Collaborate with sales and customer service teams to address customer issues and facilitate timely payments.Requirements:Min post - Grade 12Qualification, ideally Diploma in Credit Management.7 -10 years' experience with 5 years managing a team.Proven experience in debt collection and debtor management, ideally in a supervisory or managerial role.Strong negotiation and communication skills to effectively engage with debtors and resolve issues.Leadership and team management abilities.Excellent organisational and time management skills.Attention to detail and accuracy in record-keeping.Strong problem-solving skills and the ability to work under pressure.Customer-oriented mindset with the ability to maintain positive client relationships.
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