Our client is looking for a Debtors Controller to join their team in the manufacturing industry.Purpose of the role:The purpose of this position is to provide a reliable and hard-working Debtors Controller to report to the Commercial Manager and ensure all the Company procedures and policies are adhered to, and that all the departmental objectives are met.The individual in this role will assist with the following functions:Driving debtors' collections to meet required branch targetsFacilitate the resolving of customer disputes and queriesBuilding and maintaining good customer relationsCollaborating with sales departments to drive the collections from customersMinimize the provision for bad debts and bad debts written off in the branchKey Performance Areas:This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Allocation of debtor's collections to ensure the monthly collection targets are met by inspecting the daily bank statements, bank recons and liaising with customers on a daily basis to ensure remittances are received for payments receivedManaging minimizing the provision for bad debts by ensuring that, where possible, all long outstanding amounts (older than 3 months) are collected from customers.
The management of customers complying with their agreed-payment terms also needs monitoring to ensure that terms are complied with, else issuing stop supplies on their accounts and notifying management in order for letters of demand to be issuedResolving customer queries and disputes by communicating with customers regularly and providing them with supporting documentation as requested i.e.
invoices, statements etc.
Continued dedication to customer satisfaction and service excellence will be keyCollate and follow up on weekly disputes list for interdepartmental queriesCompiling accurate monthly debit order files and submission to NationalCapturing of journal entries from interbank transfers for approval by ManagerEnsure proper and timeous communication with and responses to requests for informationEstablish and maintain good customer relations and assist with difficult accounts by attending meetings with customers and reconciling the accountEnsure accurate completion and submission of new credit applications for new customer accounts to be comprehensively vettedAssist the Commercial Manager with timeous and accurate information, recons and documentation as requestedEnsure compliance in area of responsibility to statutory regulations pertaining to good corporate governanceAbility to encourage, develop and implement operational innovationRequired Minimum Knowledge, Skills Education / Training and Experience Requirement(s):Minimum Grade 12 or equivalent qualification and other appropriate job-related work courseMinimum of 5 years' experience in similar positionMust have managed a total debtor's book of R10mStrong analytical ability: ability and suitable experience in compiling reports utilizing and analyzing various data sources and to present it in a user-friendly formatStrong financial / numerical abilityMust be proactive; ability to prioritize and successfully complete multiple tasks timeously; ability to see a project through from start to finishStrong administrative ability; very organized and structured approach to completion of tasks; strong focus on attention to detail and accuracyHighly developed prioritizing and multi-tasking skills; strong sense of urgency; systematic and structured approach to problem solving and decision-making; strong decision-making skills, ability to use initiative and assume responsibility; must be able to function effectively under pressure and meet deadlinesAbility to interact with senior managementExcellent communication skills with people at all levels in an organization and external customersMust have excellent work ethic – honest, reliable, hardworking, dedicated, takes pride in work carried outMust be computer literate and have advanced / expert skills in MS Outlook, Word and ExcelMust be of sober habits, have high energy and general good healthExperience working on the Kerridge System and Credit ControlShould you not receive any feedback within 2 weeks please consider your application unsuccessful.
