Job Role:The successful candidate will be responsible for collections of cash and credit accounts, invoices, remittances, and handling of debtor's queries.Responsibilities:Proactively manage debt collection on assigned portfolio of accounts.Reconcile accounts and obtain remittance advices of daily payments as received from debtors, to facilitate and ensure the accurate processing thereof.Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology monthly and periodically as requested.Agree payment plans with customers and ensure that they are adhered to through effective follow-up.Resolution of queries to facilitate payments from customers.Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts.Ensure that all prepared communications are accurately recorded/documented in a timely manner.Preparing weekly progress reports on the credit control/ telephone collection follow-ups.Assisting other credit controllers (team relief during leave periods).Assist in ad-hoc duties from time to time as required.TasksMaintain routine and accurate bookkeeping.Keep records of payments made by customers.Determine which accounts are overdue.Contact default debtors by telephone and/or email to recover debts as soon as they become due for payment.Make follow-up calls towards payment promises and resolve account queries effectively.In non-payment cases, make the decision to 'hand over' for legal action, after all possible effort to recover the outstanding debt had been made, as the litigation route is expensive.Qualifications and Level of Experience Required:Minimum Matric/Grade 12 accounting required.Excellent knowledge of accounting principles.3-5 years practical debtors experience with a Credit Management Certificate preferred.Good working knowledge of Microsoft MS Word, Excel.Knowledge of Autoline is advantageous.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.All applications (complete CV) must be submitted no later than close of business on Friday, 2rd of February 2024.Email: ******Ref: GLTD 01/24/1026The Goscor Group believes in transparency in the recruitment process, as we believe that this benefits both the applicant and the broader Group. So please note that reference checks will be performed on all applicants currently employed anywhere within Goscor / Bud should they apply for this role. These checks will be performed solely at management's discretion and are likely to involve discussions with you direct line manager and / or other management (where relevant / necessary) Should you not consent to this, Goscor reserves the right to not take your application further.The Goscor Group is an equal opportunity and affirmative action employer and does not discriminate against persons because of age, race, religion, disability, gender, ethnic or national origin, or veteran status.Please note that by applying for this position you agree to your personal information being processed and verified where applicable by the recruiting company or its agents.Should you not hear from us within two weeks of the closing date, please consider your application unsuccessful.
#J-18808-Ljbffr
