To ensure that there is effective cash collection from TTS clients while maintaining client accounts and expectations effectively and efficiently.Responsibilities:Ensure that all transactions on the credit card statements are accompanied by complete supporting documentation.Receive credit card statement / print debtor's statement.Ensure that all documents attached are 100% correct.Swipe card - only for completely matched invoices on hand.Phone to confirm that client has no queries and request reconciliation – phone calls to happen every second week per client.Respond to queries within 24 hours of receipt and resolve within 5 working days.Deliver invoices to client with completed spreadsheet on a weekly basis.Prepare a report of all missing orders and queries, and request from OPS Manager.Effective communication with internal and external clients, maintain good relationships.Always be polite and respectful.Attend client meetings at their premises.Regular meetings (at least every 3 months per client) to be held with clients, between CGM, Debtors Controller and Debtors Supervisor.Clients to pay as per agreed terms.Ensure timely delivery of documents to clients.Monitor age analysis daily.Quality control check supporting documents to be delivered to clients.Monitor the clients' card statement every second month to pick up any irregularities.Run the Open Item accounts monthly, monitor and review the outstanding balances.Assist staff where necessary to clear.Ensure consistent and accurate filing and storing of TTS records and working documents.Ensure that the company is not at risk for finance charges.Ensure invoices are delivered timely to avoid payment issues.Advise new clients of the interest implications for late payments.Follow up on card in pocket clients weekly.Any task assigned by your manager.Report any known irregularities.Assist colleagues as necessary.Supply management with reasonable and accurate figures to assist with decision making.Raise concerns regarding incorrect client setup, fee setups, etc.Regular checks on all invoices to ensure fees are charged correctly.Identify and report key risk areas to management with proposed solutions.Ensure all fraudulent charges are communicated/disputed with the relevant card company within 30 days.Allocate payments against invoices.Investigate all unallocated receipts and journals, identifying document numbers.Chase clients for unpaid amounts according to agreed payment terms.Minimum Requirements:National Diploma or BCOM Finance qualification.Minimum of 5 years of similar experience.Job Types: Full-time, PermanentApplication Question(s):Do you have experience dealing with international payments?Education:Diploma (Preferred)Experience:Debtors: 5 years (Required)License/Certification:Do you have a valid driver's license? (Required)Application Deadline: 2024/10/09
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