Debtors Clerk - Musgrave

POSITION: Debtors Clerk
LOCATION: Main Lab - Musgrave
JDJ Diagnostics requires a Debtors Clerk to maintain full responsibility for all debtor collections. Ensure that the company's cash flow is maximized through collections and minimization of risk.
Key Responsibilities

Screen unpaid claims and recover effectively from the correct source.
Send emails to medical aid.
Monitor accounts and incoming payments.
Verify discrepancies.
Phone medical aid/clients and doctors' rooms to gather valid information.
Check websites for information or ensure that the claim is paid.
Ensure that missing remittance is received and marked off.
Answer incoming calls and ensure client satisfaction.
Respond to and resolve client billing issues and queries.
Pay attention to details on tests not paid. Motivate if required.
Ensure lab forms are emailed to medical aid in case of non-payment issues.
Collect directly from clients who do not have medical aid for private hospital claims.
Ensure rates are adjusted and redirect discounts to seniors for adjustment.
Enter valid notes against each claim.
Validate, fix, and submit claims via EDI.
Ability to calculate, post, and manage account figures.

GENERAL

Ad hoc requirements.

Minimum Requirements

Grade 12.
Minimum 2 years of experience in a similar role.

Required Skills:

Exceptional organizational skills and attention to detail.
Willingness to work in a team.
Communication skills (verbal, written, presentation, computer literacy).
Time management and evaluation skills.

Required Competencies:

Teamwork skills and the ability to work in a demanding situation.
Accuracy, detail orientation, flexibility.
Problem-solving.
Self-management.

Please note that all shortlisted applications are subject to verification checks.

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