The Debtors Administration role involves responsibilities such as invoicing, collecting arrears, maintaining customer accounts and tenant deposits, and preparing intercompany recovery invoices.Requirements:Grade 12High degree of accuracy and attention to detail.Ability to work independently and manage multiple accounts.Prior experience in debt collection or customer service preferred.Ability to work under pressure and handle difficult conversations with debtors.Effective verbal and listening communication skills.Ability to communicate effectively.Proficiency in property software such as SAGE, MDA, Buildsmart.Time management skills.Accounting qualifications would be advantageous.A probation of 3 months applies.Duties:Responsible for general admin duties related to debtors.Upload of debtors on SAGE.Control trade debtors.Correctly reconcile and receipt payments.Investigate and clear all queries arising on the processing of debtors.Manage customer accounts and keep track of arrears.Contact debtors through phone and email to learn their payment status.Negotiate payment plans with customers who are behind on their payments.Follow up and report on outstanding debtors.Invoice out all monthly tenant rentals.Liaise with tenants on renewal of leases and track expiration dates.Calculate customer rental interest on deposits received.Maintain tenant deposits received listings.Liaise with asset manager & agents on deposits held if tenants move out regarding snagging and deposit refund calculations.Assist accountant with any SARS audit requirements.Invoice out any company recovery invoices for project related work.Invoice out of Taziprox income invoices for all ISP billings.Assist with yearend audit requirements.Prepare monthly management packs with team input for debtor related sections.
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