Data Centre Technician — Mechanical and Refrigeration
Company: Teraco
Date: 2023-06-26
Location: JHB East Rand
Job Ref #: DCMRJB1
Industry: Information Technology
Job Type: Permanent
Positions Available: 2
The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA and SLA's are achieved, focused on the mechanical cooling systems and the efficient operation thereof.
Job Description Objectives:
Data Centre Management:
Comply to working methods ensuring all SLA and MSA's are achieved
Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
Compliance: Maintain compliance in accordance to all relative policies and procedures
Meet agreed inter-departmental OLA (Operational Level Agreement)
H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
Critical Systems Management:
Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved
Conduct working methods to maintain agreed PUE levels
Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
Data Centre Ethics:
Ensure compliance IS maintained incorporating industry best practices
Ensure data centre facilities standards are enforced and maintained
Ensure data centre cleaning standards are enforced and maintained
Job Requirements:
Skills Requirement:
Excellent technical abilities
Effective communication skills, active listener — ability to understand requirements
Proactive problem solver, perform rapid and accurate assessments
Ability to work independently, as well as being a positive team player
Self-motivated
Conducts self professionally, exhibits elevated levels of tolerance and patience
Responsible for continued learning and self-development
Quick response to potentially critical situations
Troubleshoot systems and components to identify root causes of failures
Implement corrective actions promptly to mitigate the negative effects of system changes
Good Microsoft Office skills
Qualifications and Experience:
Refrigeration and Air Conditioning qualification essential
Electrical qualification preferable
Working knowledge on close control units and their associated controls
Chiller and chilled water systems knowledge essential
Troubleshooting and fault-finding experience essential
Controls knowledge would be advantageous
Minimum 5 years relevant data centre experience preferable
Good knowledge on Data Centre environments and critical infrastructure systems preferable
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