MAIN FUNCTIONS OF THE JOB
Support the Data Centre Manager & Site Supervisor with administrative duties
Schedule Meetings, Appointments & Site access (Internal & External)
Compile Meeting Minutes & Distribute
Prepare Training Packs and organisational reports as needed
Manage Departmental Internal & External Training
Responsible for managing Duty roster
Request quotations, Raise Purchase Orders & Processing invoices
Responsible for all testing instruments databases and calibration thereof
Managing Tools, Uniform & Health & Safety Registers in line with Health & Safety
Keep stock of monthly groceries, office supplies, tools, PPE & Maintenance items and place orders when necessary
Shipping stock to and from branches
Purchasing and managing stock and conducting monthly stock control
Printing, scanning and uploading job cards and all other documentation to asset management systems
Collaborate with on-site maintenance team and external contractors to ensure that company assets are repaired and maintained to meet company standards
Schedule and manage site Planned & Unplanned maintenance events and updating Maintenance calendar
Review working methods to ensure all SLA's are achieved
Oversee daily activity of the teams and schedule jobs accordingly
Creating, following up, updating tickets & closing of tickets
Managing & Updating of Incoming Alarms & dispatching
Logging call outs and closing jobs
Client notifications to be sent
Client specific incident reporting in the event of issues arising on site
Assisting with Ad hoc duties
Updating internal communication groups when issues arise
Ensuring handovers are compiled and actioned and followed through
Weekly Ticket reporting to be presented to Data Centre Manager with status
Quality control checks on documentation
BCP stock management
Stationery
Compliance, for example, prepping for internal/external audit findings, updating of certifications
Petty cash
Labelling(engraver)
Engagement with supplier management
SKILLS REQUIREMENT
Good technical abilities
Office administration knowledge
Effective communication skills, active listener – ability to understand requirements
Proactive problem solver, perform rapid and accurate assessments
Ability to work independently, as well as being a positive team player
Self-motivated
Conducts self professionally, exhibits elevated levels of tolerance and patience
Responsible for continued learning and self-development
Quick response to potentially critical situations
Trouble shoot systems and components to identify root causes of failures
Implement corrective actions promptly to mitigate the negative effects of system changes
Advance Microsoft Office skills
QUALIFICATIONS AND EXPERIENCE
Minimum 2 years relevant data centre experience preferable
Good knowledge on Data Centre environments and critical infrastructure systems preferable
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