An exciting career opportunity exists for someone to perform a critical role within our Insights and Analytics Team at Santam Client Solutions, reporting to the Manager: Insights & Analytics.WHAT WILL YOU DO?As a Data Analyst, you will be responsible for extracting, transforming, and analysing data to provide actionable insights for business decision-making. Your role will involve collaborating with cross-functional teams, utilising data visualisation tools like Power BI. The primary focus will be on ensuring data accuracy, developing insightful reports, and contributing to the optimisation of data-related processes. Your analytical skills, attention to detail, and ability to communicate complex findings will be crucial in this role. The position offers an opportunity to work in a dynamic environment, contributing to the enhancement of data-driven decision-making processes.PRIMARY RESPONSIBILITIESData Extraction and Transformation:Extract, clean, and transform data from various sources for analysis.Develop and maintain ETL processes to ensure data accuracy and reliability.Analysis and Reporting:Analyze large datasets to derive meaningful insights.Create and maintain interactive and insightful reports using Power BI.Collaboration:Collaborate with the cross-functional teams to optimize data structures.Work closely with business stakeholders to understand analytical requirements.Quality Assurance:Implement data quality checks and ensure the integrity of analytical outputs.Identify and rectify discrepancies in data sources.Continuous Learning:Stay updated on industry trends, tools, and best practices.Participate in training sessions to enhance skills and knowledge.Provide self-service BI training to end-users.Documentation:Document data processes, transformations, and analytical methodologies.Maintain documentation for future reference and team collaboration.SKILLS AND EXPERIENCEAnalytical Skills:Proficient in analysing complex datasets and extracting meaningful insights.Ability to translate business requirements into actionable analytical tasks.Technical Proficiency:Strong proficiency in SQL for data extraction and manipulation.Experience with data visualization tools, preferably Power BI.Familiarity with data warehousing concepts and structures.Statistical and Mathematical Skills:Solid understanding of statistical methods for data analysis.Ability to apply mathematical concepts to solve analytical problems.Programming Skills – advantageous:Basic programming skills (Python, R) for data processing and analysis.Familiarity with scripting languages for automation.Communication Skills:Excellent communication skills to convey complex data findings in a clear and concise manner.Ability to collaborate with cross-functional teams and stakeholders.Problem-Solving Abilities:Proven ability to identify and solve analytical problems independently.Critical thinking skills for effective decision-making based on data.Attention to Detail:Meticulous attention to detail to ensure accuracy and reliability of analytical outputs.Industry experience:Short-term insurance experience will be advantageous.Working knowledge of the Atlassian Suite of products (e.g. JIRA, Confluence) would be advantageous.Knowledge of Agile methods, e.g. Kanban, SCRUM.QUALIFICATIONSBachelor's degree in a relevant field such as Statistics, Business Science, Mathematics, Computer Science, or related.Relevant Tertiary qualification or certificate/diploma in Data Analysis from an industry recognized training institution would be advantageous.COMPETENCIESCollaborationClient focusDrives resultsRelating and networkingAdaptabilityCultivates innovationCritical thinking and AnalysingApplying expertise and technologyAttention to detail
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