Are you ready to embark on an exciting career with a leading eCommerce company in the heart of Johannesburg, South Africa?
We're searching for a talented Czech speaking Chat Consultant to join a leading international eCommerce company and provide exceptional support to their customers.
If you're passionate about eCommerce, customer service, and communication, this job is tailor-made for you!
Your key job responsibilities as the Czech speaking Chat Consultant in Johannesburg, South Africa will include:
Provide real-time chat support to customers, assisting with inquiries, orders, and product information
Resolve customer issues and concerns efficiently and professionally
Become an expert in their product offerings to provide accurate information and recommendations
Assist customers with online purchases, payment inquiries, and order tracking
Handle multiple chat conversations simultaneously while maintaining quality support
Ensure that all interactions reflect their commitment to exceptional customer service
Requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa:
Proficiency in spoken and written Czech is essential
Previous customer service or chat support experience is a plus
Excellent written communication skills in both Czech and English
Strong critical thinking and problem-solving abilities
Comfortable using chat platforms, eCommerce systems, and communication tools
Collaborative attitude and a desire to contribute to the team's success
Willingness to work in shifts, including evenings, weekends, and holidays
If you meet the above requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa, we would like to hear from you!
Please send your CV through to ****** today!
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