MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Mobility is one of the keys to development on the Continent.
We must constantly find the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.
Our Offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres, and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We are looking for a CUSTOMER SERVICES AGENT (CAR RENTAL) based in South Africa.
The key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - OR Tambo International Airport branch in Gauteng.
Requirements: Grade 12 or equivalent Must have a valid driver's License (code 08) Previous customer service or car rental experience advantageous Cars+ system knowledge advantageous Own reliable transport Ability to work shifts, weekends, and public holidays Well-groomed and presentable Skills Required: Ability to grow branch revenue through sales Deal effectively, openly, and positively with customers Must possess problem-solving skills to handle and resolve customer complaints & queries Strong administrative skills and excellent organizational skills Ability to show initiative Ability to work under pressure Self-motivated, reliable, and confident Meticulous / pay attention to detail Basic knowledge of different vehicles (automatic and manual) General housekeeping of the branch and vehicles Able to work within a team environment in high-pressure situations Strong written and oral communication skills are essential
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