Customer Service Specialist

Join GNM's E-Commerce team as a Customer Service Specialist! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.PositionCustomer ServiceLocationRemote (Work from Home)Job TypeFull-TimeSalaryUp to $4 USD per hourBenefitsFull HMO health insuranceDental coverageCompany swag kitsPaid time offPerformance and referral bonusesHoliday pay and year-end bonusesAwards and recognitionsPromotional opportunitiesResponsibilitiesAddress customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.QualificationsAt least 1 year of Customer Service experience (required)E-commerce experience is a plus!Excellent written and verbal communication skillsPersonally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speedWhy Join Us?We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.Note: We only accept applications received via the link provided.
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