Customer Service Solutions Specialist
Customer Service Solutions SpecialistApply locations Johannesburg
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: January 21, 2025 (10 days left to apply)
Job requisition id: R26926
Job DescriptionTo provide overall support to clients that utilize the bank's digital channels, with a focus on performing FX transactions.
RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics, and philosophy of traditional values and innovative ideas, it's the magic of our people and culture that sets us apart.
Now is the time to imagine your next move with South Africa's number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
Are you someone who can:Offer our Markets clients the very best customer experience across multiple platforms and asset classesBuild sound relationships based on trust and opennessEngineer and leverage processes and technologies to meet customer and business needsProduce consistently high-quality outputs within agreed deadlinesYou will be an ideal candidate if you:Have a certificate or diploma in business, finance, information systems, or related fieldsHave 3 to 5 years of experience in a similar environment, with ideally 1 to 2 years at junior specialist levelYou will have access to:Opportunities to network and collaborateChallenging workOpportunities to innovateWe can be a match if you are:Curious & courageous - you're driven by always wanting to know more and learn moreObsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do itLove putting our clients at the forefront of what you doAre you interested in taking the step?
We look forward to engaging with you further.
Apply now! Job DetailsTake note that applications will not be accepted after the closing date indicated below.
Kindly submit applications ahead of the closing date. Closing date: 21/01/25
All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
Candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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