Customer Service Representatives

We are currently looking for vibrant and enthusiastic individuals to join our dynamic winning team!Responsibilities:Handle inbound customer calls.Resolve customer issues and provide solutions.Assist with product/service inquiries.Update customer information in the system.Follow up on customer complaints and concerns.Promote additional products/services when applicable.Maintain high customer satisfaction levels.Adhere to company policies and procedures.Meet performance targets and quality standards.Requirements:Must have 6 months customer care experience (Call Centre / face to face)Matric CompulsoryFluent in written and verbal EnglishAble to work flexible shifts with reliable transportation.What's in it for you?Guaranteed commissionIncentivesAmazing growth opportunityExposure to international business and clients.
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