Customer Service Representative – English – Automotive

Job title : Customer Service Representative – English – Automotive Job Location : Western Cape, Cape Town Deadline : December 07, 2024 Quick Recommended Links Jobs by Location Job by industries What You'll be Doing Do you have a passion for helping others and giving them peace of mind?
You'll work to resolve the customer's issues before escalating to the next level.
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You'll Answer incoming communications from customers  Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role 6 months or more of work experience B1+ level of English in both written and verbal communications Recognize, apply, and explain your product or service knowledge  Computer savvy including ability to manage multiple screens High school diploma or equivalent What You Can Expect  Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives   Customer Service  jobs