Customer Service Engineer I

Details of the offer

iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service Engineer I  with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What you'll do: Onsite and Remote User Support to Client.General maintenance to office/boardroomsVIP User SupportDiagnose Hardware issuesReload machinesNetwork SupportYour expertise: 5 + Years practical in-service delivery; desktop support; generalist.
Basic Server Support. Soft SkillsQualifications required: Grade 12A+ N+ITIL is advantageousMobility SupportMCSEHP Hardware Certifications is advantageousOther information applicable to the opportunity: Contract PositionLocation: PretoriaWork environment: Onsite (open plan office)Travel: Own vehicle essentialWhy work for us? If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on.
Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators.
We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process.
Our clients are at the heart of everything we do.
Their satisfaction fuels our fire and propels us forward.
We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.


Nominal Salary: To be agreed

Job Function:

Requirements

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