Customer Service Agent

We're looking for a Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.

PERKS & BENEFITS:Salary: $3-$4 USD/hrHealth and dental insurancePaid Time Off!Holiday Bonus!Recognition and performance incentivesWork from home!We're growing fast, which means more chances of advancement! RESPONSIBILITIES:Address customer inquiries through email, phone, live chat, and/or social media.Assist our customers with orders, shipping, product information, and returns.Focus on quality-based responses as the standard day-to-day. REQUIREMENTS:Proficiency in English is mandatory (both written and verbal).1 year of Customer Service experience is required.Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required).Excellent problem-solving skills and communication skills.Solutions-oriented and flexible. INTERNET REQUIREMENTS:Personally owned PC or laptop with a minimum of 15 Mbps for upload & download speed.A backup internet (10 Mbps) connection is required upon hiring. Note: Only applications submitted through the provided link will be considered.
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