Customer Service Agent (Debt & Collections)

Customer Service Agent (debt & collections)Permanent (35 hours)PerthshireMeraki Talent is partnered with a UK-wide, established business to support the recruitment of a Debt & Collections Agent. This full-time, permanent role offers a salary of c.£26,000 and a hybrid working model. Some great additional perks include free parking, performance-related bonuses and excellent development and progression opportunities.The purpose of the Debt & Collections Assistant is to:Provide support by identifying customer needs, resolving issues, and agreeing payment plans.Analyse and report on customer data.Deal with billing and service issues.You must be able to demonstrate:Ability to manage workload and take ownership of tasks.Be ambitious with drive to develop professionally.Expert problem-solving and investigation skills.To be considered for this role you must:Have working knowledge from a financial service or banking background – particularly reconciliations/settlements experience.Have experience in reporting and analysis.Be highly organised with excellent interpersonal skills.Apply Now
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