Customer Relationship Manager

Key Responsibilities. Scheduling of business appointments with client base/book. Achieve individual targets. Maintain existing business. Identify & grow client base and revenue through selling of additional supply chain products. Establish customer needs, developing opportunities and grow customer base. Update call and REACH reports. Prepare and present proposals and presentations to clients. Effectively and efficiently deal with client queries. Identify and escalate possible threats to existing business Minimum Requirements. Minimum requirement is a Matric (Grade 12) qualification. Bachelor''''s Degree or similar qualification and/or experience. 3 Year corporate experience in managing a portfolio of clients. Need to have worked for reputable corporates. Proven track record of having made target. Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products). Experience in presentation and negotiation of business solutions at senior management level. Valid Code 08 driverfs license and own reliable transport. Excellent communication skills Skills Sound negotiation skills An eye for business opportunities Ability to work independently with minimum supervision Communication and Interpersonal Skills Problem solving and creative thinking Customer Service orientation Relationship BuildingCompetencies Integrity Problem Solving Planning and organising Build and maintain relationships Customer focus