Customer Relationship Manager

Key Responsibilities: Health, Safety & Environment:Maintain a safe and healthy work environment in compliance with relevant legislation and standardsAddress workplace hazards and risks, and enforce safety protocolsQuality & Food Safety:Ensure compliance with food safety regulations and organizational quality standardsContinuously improve internal processes and proceduresFinance:Achieve annual sales budget targets and manage profit marginsOptimize pricing, protect company assets, and minimize wasteCustomer Relations:Monitor and maintain customer satisfaction levelsDevelop and manage relationships to meet business objectivesImplement a proactive customer engagement strategySales Management:Provide input into the sales strategy and align with the overall business planManage distributor relationships and drive growth plansOversee sales agents and ensure achievement of regional targetsCoordinate product launches, exhibitions, and marketing activitiesIdeal Candidate Profile:3-5 years of relevant experience in a food/industrial sales environmentStrong understanding of customer service, sales operations, and account managementProficient in data analysis, reporting, and forecastingExcellent communication, negotiation, and relationship-building skillsAbility to work independently and as part of a cross-functional teamPassion for driving business growth and customer satisfactionJoin our client's team and elevate your career as a Customer Relationship Manager in the dynamic food and industrial supplies industry. Apply now and make your mark!