Customer Relationship Manager

Location -Cape Town ,,South Africa (ZA) Job ID -5985 Key Responsibilities Scheduling of business appointments with client base/book Achieve individual targets Maintain existing business Identify & grow client base and revenue through selling of additional supply chain products Establish customer needs, developing opportunities and grow customer base Update call and Salesforce reports Prepare and present proposals and presentations to clients Effectively and efficiently deal with client queries Identify and escalate possible threats to existing business Skills Sound negotiation skills An eye for business opportunities Ability to work independently with minimum supervision Communication and Interpersonal Skills Problem solving and creative thinking Customer Service orientation Relationship Building Competencies Problem Solving Planning and organising Building and maintain relationships Customer focus Stress Tolerance Communication (Verbal & Written) Company Overview: Since our founding in 1982 we have grown to become a world leader in comprehensive transportanddelivery solutions for businessand consumers. Headquartered in Dubai, at the heart of the world's most dynamic commercial hubandon the site of historic trade routes linking eastandwest, commerceandtransport are deeply embedded in Aramex's DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businessesandconsumers worldwide.

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