Customer Relations Manager

Roles and Responsibilities:Gather data from various sources and analyze information, this includes volumes, revenue, complaints, etc.Produce required CRM weekly, month-end, annual, and other strategic reports timeously for stakeholders of the CRM department. Proactively identify areas where value may be added.Provide summary KPI reports for all customers in the Warehouse and Logistics division as well as other related services as per agreed customer expectationPlease Note: If you haven't received a response within two weeks, kindly regard your application for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database for future opportunities that align with your qualifications. Additionally, feel free to reach out to us to explore potential career opportunities.