Customer Manager (Fmcg-Grains)

Details of the offer

Job title : Customer Manager (FMCG-Grains)
Job Location : Gauteng, Johannesburg

Deadline : December 18, 2024

Quick Recommended Links


Jobs by Location
Job by industries

Job Description
THE JOB AT A GLANCE: You are accountable for developing, implementing and managing a defined regional customer or portfolio of customers' strategy that is aligned to the national customer strategy.  You own the customer relationship and use it to maximise and capitalise on sales opportunities. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve our growth targets by building and maintaining successful, commercial business relationships. You are dedicated towards improving our sales capability and creating a great place to work.
Responsibilities WHAT YOU WILL DO: Analyse market and customer information and use available data tools to develop a customer specific sales strategy which is translated into robust sales activities. Develop and manage a customer plan and defined customer activity grid for the channel / customer and communicate to all stakeholders. Work with Customer Marketing to develop a defined customer or portfolio of customers' investment strategy to deliver the budgeted volumes. Develop a customer contact strategy and manage key customer relationships. Negotiate, track and evaluate spend ensuring activity compliance and ROI. Implement and manage customer initiatives in the commercialization of innovation projects. Negotiate defined customer or portfolio of customers' listings & launch support with relevant buyers. Control and implement the account promotional grid & budgeted spend. Complete pre-& post evaluation of ROI of all account promotions to ensure maximum commercial effectiveness. Communicate pricing & promo activities internally and externally to all stakeholders. Implement and monitor co-ad spend in line with budget. Work with Regional Sales Managers to ensure coverage of most important stores (without overlap). Manage expenses and co-ad within agreed budget
Qualifications
ESSENTIAL SKILLS & QUALIFICATIONS: Over 3 years' customer / key account / sales experience Experience managing customer accounts & relationships Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.) Grade 12 is a minimum bit a degree or diploma is preferred   

Customer Service  jobs


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Service Advisor – Pretoria

Our well known automotive vehicle dealer client based in Pretoria is looking to employ an experienced customer service driven Service Advisor. The purpose of...


Bonafide Human Capital - Gauteng

Published a month ago

It Customer Service Co-Ordinator

Role Overview: We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensur...


We Buy Cars: The Car Supermarket - Gauteng

Published 13 days ago

Senior Customer Success Marketer

We are looking for a self starter Marketer that will be responsible for marketing campaigns and strategies that will increase customer satisfaction and reten...


Docfox, Inc. - Gauteng

Published 12 days ago

Call Centre Team Leader Tooth Club

Full job descriptionWe are looking for an experienced and motivated Call Centre Team Leader to oversee, support, and lead our customer service team. In this ...


Prestigetutelage - Gauteng

Published 12 days ago

Built at: 2024-12-23T12:46:48.394Z