Customer Growth Consultant - Account Manager - Cape Town Cape Town

Customer Growth Consultant - Account Manager - Cape Town Cape Town
Company:

Autotrader Podcast, Sa


Details of the offer

Are you interested in joining the AutoTrader Sales Team? Are you a sales guru that's hungry to achieve your sales revenue target through a combination of acquiring new customers as well as upsells and retention? If so, then this might be for you.RESPONSIBILITIESFocus on the diagnostic selling process across your customer base by implementing all phases of the sales process at the executive level and with the relevant decision makers. Complete within the specified deadlines to ensure value is created.Increase dealer yield by continually selling your customers up the product staircase.Increase customer numbers by developing new business through new customer acquisition, through a process of:Identifying and qualifying prospects through cold calls and outbound hunting.Focus on pipeline creation by constantly building relationships with new customers to maximize opportunities for revenue growth.Ensure achievement of all client visits and telephone calls as per contact plan.Log all daily meeting and call activity on activity tracking sheets provided.Actively engage with various internal departments within the business to coordinate necessary resources to progress and close deals.Meet monthly KPI's to achieve the defined customer contact plan identified for your area of responsibility.Maintain a high level of quality service to your customers.Encourage your dealer to rate your service when he receives the link/call so that you can continuously grow and improve in your role.ADMINISTRATIONFull compulsory usage of daily activity sheets.Activity needs to be updated after every customer interaction, i.e., record notes on every meeting/call.It is essential that your daily activity correlates to your activity sheet productivity.All customer appointments must be completed weekly in your Outlook Calendar as per the Diary Management Memo.All diagnostic documents to be completed and updated weekly on customers who have been taken through this process.Follow sales cycle to execution as described in the pipeline management memo.All client/Account Manager digital complaints/queries to be resolved within the same working day (if possible).Keep your manager abreast of any competitor activity that you become aware of.Submit credit note requests prior to the credit note meeting.Manage your aged debt book to ensure that your customers adhere to payment terms.Ensure all dealer information is updated at all times in the relevant Google Sheets as well as with the finance department.SKILLSStrong analytical skills.High EQ.Mathematical/Numerical.Strategic thinker.People-oriented.Relationship building skills.Organized.Good listener.Work independently.Reliable.MINIMUM REQUIREMENTSMust have matric or equivalent.Minimum 2 years working with MS Excel and Google Docs.Minimum 2 years' experience in digital sales.
#J-18808-Ljbffr


Source: Whatjobs_Ppc

Job Function:

Requirements

Customer Growth Consultant - Account Manager - Cape Town Cape Town
Company:

Autotrader Podcast, Sa


Team Leader: Data And Analytics

Job description: Join Us in Becoming the Best Bank in the World!We appoint energized and motivated people for their potential and continuously look for talen...


From Capitec - Western Cape

Published a month ago

Tmf Is Hiring For Junior Client Administrator

TMF is Hiring for Junior Client AdministratorJoin TMF as Junior Client Administrator and become part of our client servicing team based in Cape Town, Western...


From Ajtechnicaldr - Western Cape

Published a month ago

Maintenance Manager

Requirements:MS Office SuiteSAP Maintenance module experience 5+ Years experience as a Maintenance Manager10+ Years experience in Mechanical & Electrical mai...


From Mc Technology Staffing - Western Cape

Published a month ago

Risk Manager

Join our client, within the insurance industry, as their Risk Manager. This role reports into the COO of the business, and seeking an energetic, and self mot...


From Ca Financial Appointments - Western Cape

Published a month ago

Built at: 2024-09-21T19:31:33.569Z