Are you interested in joining the AutoTrader Sales Team? Are you a sales guru that's hungry to achieve your sales revenue target through a combination of acquiring new customers as well as upsells and retention? If so, then this might be for you.
RESPONSIBILITIESFocus on the diagnostic selling process across your customer base by implementing all phases of the sales process at the executive level and with the relevant decision makers. Complete within the specified deadlines to ensure value is created.Increase dealer yield by continually selling your customers up the product staircase.Increase customer numbers by developing new business through new customer acquisition, through a process of:Identifying and qualifying prospects through cold calls and outbound hunting.Focus on pipeline creation by constantly building relationships with new customers to maximize opportunities for revenue growth.Ensure achievement of all client visits and telephone calls as per contact plan.Log all daily meeting and call activity on activity tracking sheets provided.Actively engage with various internal departments within the business to coordinate necessary resources to progress and close deals.Meet monthly KPI's to achieve the defined customer contact plan identified for your area of responsibility.Maintain a high level of quality service to your customers.Encourage your dealer to rate your service when he receives the link/call so that you can continuously grow and improve in your role.ADMINISTRATIONFull compulsory usage of daily activity sheets.Activity needs to be updated after every customer interaction, i.e., record notes on every meeting/call.It is essential that your daily activity correlates to your activity sheet productivity.All customer appointments must be completed weekly in your Outlook Calendar as per the Diary Management Memo.All diagnostic documents to be completed and updated weekly on customers who have been taken through this process.Follow sales cycle to execution as described in the pipeline management memo.All client/Account Manager digital complaints/queries to be resolved within the same working day (if possible).Keep your manager abreast of any competitor activity that you become aware of.Submit credit note requests prior to the credit note meeting.Manage your aged debt book to ensure that your customers adhere to payment terms.Ensure all dealer information is updated at all times in the relevant Google Sheets as well as with the finance department.SKILLSStrong analytical skills.High EQ.Mathematical/Numerical.Strategic thinker.People-oriented.Relationship building skills.Organized.Good listener.Work independently.Reliable.MINIMUM REQUIREMENTSMust have matric or equivalent.Minimum 2 years working with MS Excel and Google Docs.Minimum 2 years' experience in digital sales.
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