Customer Growth Consultant - Account Manager - Cape Town Cape Town

Customer Growth Consultant - Account Manager - Cape Town Cape Town
Company:

Property24


Details of the offer

Are you interested in joining the AutoTrader Sales Team?Are a sales guru that's hungry to achieve your sales revenue target through a combination of acquiring new customers as well as upsells and retention?If so then this might be for you. RESPONSIBILITIES Focus on the diagnostic selling process across your customer base by implementing all phases of the sales process at executive level and with the relevant decision makers. Complete within the specified deadlines to ensure value is created. Increase dealer yield by continually selling your customers up the product staircase. Increase customer numbers by developing new business through new customer acquisition, through a process of: Identifying and qualifying prospects through cold calls and outbound hunting. Focus on pipeline creation by constantly building relationships with new customers to maximise opportunities for revenue growth. Ensure achievement of all client visits and telephone calls as per contact plan. Log all daily meeting and call activity on activity tracking sheets provided Actively engage with various internal departments within the business to coordinate necessary resources to progress and close deals. Meet monthly KPI's to achieve the defined customer contact plan identified for your area of responsibility. Maintain a high level of quality service to your customers. Encourage your dealer to rate your service when he receives the link/call so that you can continuously grow and improve in your role.ADMINISTRATION Full compulsory usage of daily activity sheets.. Activity needs to be updated after every customer interaction ie: record notes on every meeting / call It is essential that that your daily activity correlates to your activity sheet productivity All customer appointments must be completed weekly in your Outlook Calendar as per the Diary Management Memo. All diagnostic documents to be completed and updated weekly on customers who have been taken through this process. Follow sales cycle to execution as described in the pipeline management memo All client/Account Manager digital complaints/queries to be resolved within the same working day (if possible). Keep your manager abreast of any competitor activity that you become aware of. Submit credit note requests prior to credit note meeting Manage your age debt book to ensure that your customers adhere to payment terms Ensure all dealer information is updated at all times in the relevant google sheets as well as with the finance departmentSKILLS Strong Analytical skills High EQ Mathematical/Numerical Strategic thinker People-orientated Relationship building skills Organised Good listener Work independently ReliableMINIMUM REQUIREMENTS Must have matric or equivalent Minimum 2 year's working with MS Excel and Google docs Minimum 2 years' experience in digital sales About Property24Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success. We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team.Learn more here... If we're blown away by your CV, we'll call you in for an interview. We'll give you a warm welcome, something to quench your thirst, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right?If you get the job, be prepared for a pretty great adventure! We look forward to meeting you.
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Customer Growth Consultant - Account Manager - Cape Town Cape Town
Company:

Property24


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