Customer Care Service Advisor

We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.Duties and Responsibilities:Customer relationship-building managementProvide customers with product and service informationProblem-solving tasks during shiftHandle and take full responsibility for customer-related queriesKey Competencies and SkillsStrong verbal and written communication skillsMust have a mechanical background in vehiclesListening skillsProblem analysis and problem-solvingCustomer service orientationTeamworkStress toleranceFurther requirements:Grade 12Fully bilingual in English and AfrikaansMinimum 2 years of experienceTechnical/ mechanical background advantageousPrevious motor industry experiencePackage-related information:15 Days Annual LeaveMomentum FundsAtWork Provident FundMarket-related salary
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