Customer Care Co-Ordinator

Minimum RequirementsMinimum of Matric/Grade 12 (preferably studying towards a degree or diploma)A completed basic customer communication and/or administration training short course.Minimum of 2 years' experience in a same/similar position.Minimum of 1 - 2 years' experience using SAP systems (Order entry essential)Minimum of 1 – 2 years' experience working with export customersDuties & ResponsibilitiesResponsible for:Receiving of customer orders – via e-mail, phone, sales rep, customer website and other channels.Accurate processing of and follow through of customer purchase orders (sales orders).Daily backorder report review and action to ensure customers are informed and stock is delivered within lead times.
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