Become Our Next Customer Care Agent!Are you passionate about delivering exceptional service and making a difference in every customer interaction? Join our rapidly growing team and play a vital role in providing outstanding care and support to our valued clients! Become Our Next Customer Care Agent!Are you passionate about delivering exceptional service and making a difference in every customer interaction? Join our rapidly growing team and play a vital role in providing outstanding care and support to our valued clients!HOW TO APPLY ** Paste the following link into your browser:https://bit.ly/cs-application-link Use application code:JAZZHRAbout the Role:As a Customer Care Agent, you'll be the friendly and professional voice of our company. You'll handle customer inquiries, resolve issues, and ensure that every client interaction is positive and effective. Your role is crucial in enhancing our customer experience and building lasting relationships.Key Responsibilities:Provide exceptional service through various channels (phone, email, chat), addressing inquiries and resolving issues efficientlyTroubleshoot and resolve customer concerns, ensuring timely and satisfactory solutionsEngage with customers to understand their needs and provide personalized supportCollect feedback to improve our services and report on key metrics to help drive our customer care strategiesWork with your team to share insights and contribute to a positive and productive work environmentQualifications:1-2 years of experience in customer care or a related fieldExcellent communication skills and a customer-focused mindsetExperience with support tools such as Zendesk, Freshdesk, or similar (preferred)Ability to handle challenging situations with patience and professionalismFamiliarity with eCommerce platforms and CRM systems (preferred)Proficiency in Excel or Google Sheets for tracking and reportingInternet Requirements:Personal PC or laptop with a minimum of 15 Mbps for both upload and download speedsBackup internet connection (10 Mbps) required upon hiringPerks & Benefits:Starting $3-4USD per monthPaid Time OffHealth Insurance + Dental CoveragePerformance-Based IncentivesPermanent, full-time remote setupCompany Swag KitHOW TO APPLY ** Paste the following link into your browser:https://bit.ly/cs-application-link Use application code:JAZZHRIf you're excited about providing exceptional customer support and want to be a key player in our team, we'd love to hear from you!Note: Only applications submitted through the provided link will be considered.Powered by JazzHRTfAcBEeKDD Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Other Industries Internet Publishing Referrals increase your chances of interviewing at G&M Salon Apparel by 2xGet notified about new Customer Care Representative jobs in Bloemfontein, Free State, South Africa. Bloemfontein, Free State, South Africa 1 day ago Bloemfontein, Free State, South Africa $1,800 - $2,500 22 hours ago Executive Assistant to Senior Leadership Bloemfontein, Free State, South Africa 1 week ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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