Job DescriptionThe primary objective entails overseeing the administration, development, and reporting functionalities of our CRM system, which houses essential data pertaining to pricing and contacts. You will also assume full ownership of our e-commerce platform (FDOnline) and the FD pricing feeds, ensuring seamless operations for our resellers and retailers. Furthermore, you will be entrusted with upholding impeccable quality standards. This role demands adept problem-solving skills utilizing comprehensive knowledge of information systems, coupled with excellent communication abilities to collaborate effectively with interdisciplinary teams and users. Moreover, you must prioritize the evolution of systems and processes.
KPA PERFORMANCE STANDARDSAdministration High-level and in-depth understanding of Sage 300/Accpac and Sage CRM systems to ensure workable pricing models.High-level and in-depth understanding of FDOnline to ensure optimal functionality.Enter and administer pricing data, including confirming accuracy.Decipher, update, and maintain Brand pricing models for both existing and new vendors.Collaboration with Brand Teams on pricing strategies and different projects they are involved in.Maintaining training material for the different systems and providing training to users.Managing and ensuring the correct training and efficiencies are achieved by the team members assigned by the department.Building strategies to maintain the customer database and keep it relevant and up to date.OUR CORE VALUESTrust It is the starting point of being able to work together. When we trust, we feel safe.Be happy at work and love what you do. This is an overall productivity booster and enhances performance.Teamwork Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.Integrity Be honest and truthful in your dealings with peers, customers, and vendors.Accountability Accountability allows us to learn. Be accountable for the consequences of your actions.Respect Respect is not only a promise, but it is supported by actions.Passion Passion is the energy that keeps us going. Everyone at Epsidon puts their heart into their work and is passionate about becoming the best version of themselves.Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.REQUIREMENTSInternal training associated with competencies: During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to guide you through your on-the-job training experience seamlessly.MatricCertification in Sage Accpac or Sage CRM administration.Bachelor's degree in business administration, Finance, Information Systems, or related field.Proven experience in CRM and pricing administration, preferably with Sage 300/AccPac and Sage CRM systems.Strong analytical and problem-solving skills, with a keen attention to detail.Excellent communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders.Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.Ability to work independently and prioritize tasks in a fast-paced environment.Familiarity with vendor operational processes and pricing strategies is advantageous.Office Requirements Work-from-office environment.Semi-formal dress code.Working hours are from 08:00 – 17:00.Reliable transport.Note: This is a permanent position subject to a three-month probationary period.Excellent international business language skills (English), both written and verbal.Must have own vehicle.Apply Online Here* Name & Surname.
* Email Address.
* Please Attach Your CV.
* Previous Total cost to company package (Average Gross).
* Expected Total cost to company package (Average Gross).
* Do you have a criminal record? (Yes/No) If yes, please elaborate.
* Have you ever been dismissed? (Yes/No) If yes, please elaborate.
* Please motivate why you will be a good fit for the role with reference to the minimum requirements and qualifications as per the job description.
* Do you have a positive attitude? Yes No
* I hereby authorize the Company Human Resource Department, and the authorized Management team / Company to use, review and process any personal information provided to the company during my application as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and hereby give my consent to the Company to collect, process, and share relevant personal information where the company is legally required to do so. In addition, I have also received permission from my References to provide the Company with their details. Yes
#J-18808-Ljbffr