Crm Agent - Bon Accord Pretoria

Duties: - Contract Management : Loading of new clients and updating of existing client details on all systems (Pastel / RPX / CRM) - Customer Care (after sales service) : Client queries, complaints, reporting, assisting all department with Client related queries Requirements: EXPERIENCE - 5 years experience in Customer Care a similar position - Pastel Evolution experience QUALIFICATIONS / SKILLS : - Matric - Self management & professionalism - Strong administration skills - Attention to detail and accuracy - Excellent communication skills (Fluent in English & Afrirkaans due to client base) - Intermediate user on Office 365 packages Should you not receive a response within 10 working days, please consider your application as unsuccessful