Job Classification Requisition 135903 - Melissa Cloete Cluster - Nedbank Wealth Cluster - Wealth Management SA Division - Credit Risk Business unit.
Closing Date - 01 October 2024 Job Family Administration, Operations and Facilities Career Stream Administration, Transactional Processing and Production Leadership Pipeline Manage Self: Technical FAIS Affected Job Purpose We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.
Key Deliverables Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.
Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating too legal when necessary.
Job Responsibilities Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
Implement sound credit risk management by providing advice on specialized credit risk matters to CRM's and Credit managers Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
Provide feedback daily/weekly/ monthly Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
Build strong relationships with CRM's and Credit manager's by providing upskilling advice on credit processes, policies, and documentation.
Sharing knowledge with all stakeholders.
Manage own efficiency by drafting and implementing team's strategies.
Enhance processes by constantly seeking innovative improvements to the credit systems.
Adapt to changes in Legislation by enforcing the compliance to the changes.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Create a client service culture through various required interventions.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Successfully completed NQF Level 6 of Higher in a Finance or Credit-related field Minimum Experience Level Minimum 1years' experience in a Credit role in a Banking environment Minimum 2 years' experience collecting Arrears or Excess accounts.
Technical / Professional Knowledge Administrative procedures and systems Banking procedures Business terms and definitions Business writing Cluster specific operations Data analysis Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Behavioural Competencies Adaptability Communication Collaborating Customer Focus Decision Making Managing Work --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566
