Credit Controller

Job Purpose
The purpose of the Credit Controller is to issue and monitor credit issued to customers by reconciliation of statements, following-up on payments, arranging payment terms and handover bad debts to debt collection agency.

Job Objectives

Credit Application Management
Responsible for setting credit limits for customers by reconciling their applications, evaluating their credit worthiness and recommending a credit limit for approval
Responsible for capturing the approved credit limits to the customers profile

Debt ManagementResponsible for monitoring the credit status of customers by reviewing statements and resolving customer queries
Responsible for contacting customers that are behind on payments, agreeing on payment terms and following the debt management process if required

Qualifications and Experience
NQF 5 Certificate in finance/Accounting 
NQF 6 Diploma in finance/Accounting
1-2 years' experience as a Credit Clerk

Skills, Abilities and Job-related Knowledge
Skills
Microsoft D365 (finance module)
Communication skills
English Comprehension
Telephone and Email etiquette
Data verification
Numeracy
Negotiation skills
Conflict resolution skills

Knowledge
Accounting Principles
Capturing & collection process

Competencies
Service Orientation
Stability
Reliability
Systematic Approach