Credit Controller

Knowledge of relevant computer applicationsKnowledge of customer service principles and practicesKnowledge of administrative proceduresNumeric, oral and written language applicationsInterpersonal skillsCommunication skills verbal and writtenProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingResponsibilities:Release orders within the credit limit/COD orders once payment is received.Controllers to put accounts on hold on the 1st day of the new month.On-hold reports for various entities to be done after payment allocations daily and reports mailed to executives and Sales Representatives.Continuously following up on overdue accounts daily.All claims to be resolved within the current month on all entities.Controllers have 24 hours to resolve queries and follow up on supporting documents.All processing e.g. payments, allocations of payments, adjustment, credit notes, contra to be done before month-end.All entities to balance with the cashbook clerk and make sure all payment allocations are correct and done in the correct period.Submitting statements to customers on the 2nd day of the new month.Exporting of statements to be saved on the shared finance folder done, no later than day 3.Ensuring that all customers received statements, invoices, and delivery notes monthly.Assist and prepare for audit requirements.Daily, weekly, and monthly forecasts to be uploaded.
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