Credit Controller

Experience and Qualification Required Grade 12 (Matric) is a minimum requirement A minimum of 3 - 5 years credit control experience is required Must have COD accounts experience Experience with government account collections will secure Experience on Syspro computer system is beneficial Direct dealing with customers will be an advantage Duties Ensuring that all accounts are well controlled and that all outstanding monies are collected Managing all COD Customer Accounts Ensuring that all payments are allocated to Debtor Accounts accurately and timeously on a daily basis Resolving queries (internally and externally) in a reasonable time Record keeping all communication to be recorded on Syspro daily Ensuring statements are sent/mailed to clients within 4 days after month-end Ensuring that all Government Invoices submitted are traced to web cycle and pursued to the point of "parked for payment" Customer site visits from time to time Preparing all documentation if litigation process is necessary Preparing credit applications and do background checks Preparing all supporting documents to be sent to customers to get invoices parked for payment Reminding customers when payments are due Assisting with in-house queries and status of accounts when requested Keeping track of expected payments and following up when not met Responding to all emailed and telephonic queries timeously and seeing the matter through to completion Ensuring effortless customer satisfaction Reconciling accounts with comments to assist customers with outstanding accounts Opening of sales orders on COD accounts Placing accounts on hold when approval received Allocating intercompany invoices on a monthly basis Maintaining customer master data Any other debtors related tasks as and when required