Credit Controller

Functieomschrijving Key Roles and Responsibilities:   ·        Manages receivables/outstanding debtors ·        Manages receipting and cash applications ·        Generates credit note in case of changes in the invoice, earlier payment discounts, etc.
·        Submit client statements on a monthly basis ·        Vetting and submission of clients invoices ·        Reconciles client remittance advice to GL ·        Records bad debt entries and generate reports ·        Investigates queries, create a database around queries in order to drive a feedback loop to resolve the frequently arising disputes ·        Escalates and resolves within reasonable timelines (48 hours).
·        Improves customer satisfaction performance ·        Ensures that appropriate feedback has been provided to all parties.
·        Follows up on cancellations not billed correctly ·        Build internal and External relationships ·        Setup and attend Client Meetings ·        Park FI Invoice and journals ·        Continuous client engagement and follow up of debt ·        Accurate collection estimations to be forecasted monthly ·        Providing of client information to internal departments ·        Updating client data on an ongoing basis Requirements Academic Qualifications and Certifications: ·        Grade 12, preferably with Accounting ·        Credit Management 1 Required Experience: ·        At least 3-5 years working experience, in a similar role/environment ·        Intermediate Excel skills ·        General Finance Knowledge