Red Ember Recruitment is seeking a Credit Controller for our client in the South of Johannesburg.
Manage arrear customers on a portfolio/regional basis from day 1 according to policy Responsible for keeping overdue percentage at minimum level Cooperate with Sales Department to identify potential problems at early stage Provide management with status, development and proposal of action on case by case basis Recommend and prepare Payment Plans, Acknowledgment of Debt Agreements and support Rescheduling process as set out in the Credit and Collections policy Follow up on approved action and recovery plans Prepare reconciliations upon request from debtor Responsible for Customer and internal queries and complaints relating to overdue accounts Responsible to monitor banking and ensure payments are allocated correctly Recommend and prepare termination of problematic accounts and/or prepare and submit termination documents upon request from Portfolio- and/or Credit Risk Manager Responsible for administrative tasks related to the recovery process, including but not limited to update of legal claims and booking of recoveries Responsible for the administration and documentation of reinstatements Responsible to store correspondences and documentation relating to functions as listed above Responsible to register the history of actual default payments within SAP (Collection System) to ensure an audit history and payment profile on customers Required to collect any data- and information requested by management relating to payment behaviour of customers Accountable for Departmental reporting Action monthly legal report received from Legal Counsel .
Development of SAP and any change in SAP relating to the Credit Risk Department.
Requirements Applicable tertiary qualification Minimum of 5 years work experience in field of asset based financing, bad debt collection and contract administration Competent preparation of official documentation is essential