Job Overview Date Posted: Posted 2 weeks ago Location: Cape Town, Western Cape Job Title: Credit Controller Education Level: High School / Matric Job Level: Senior Minimum Experience: 5-7 Years Credit Controller required in Century City, Cape Town. Are you an experienced Credit Controller who has managed high volumes of accounts and a strong background in debt collection?
Our international client based in Century City is seeking a dynamic individual where you'll play a key role in ensuring timely payments, reducing outstanding debts, explaining customer statements, and maintaining strong client relationships.
The ideal candidate will have a proven track record in credit control, exceptional communication skills, and the ability to work efficiently in a fast-paced environment. If you're detail-oriented, results-driven, and thrive in a high-pressure setting, we want to hear from you!
This is a hybrid role working four days a month at the office.
Requirements: Matric or relevant qualification advantageous 5-10 years working experience as a Credit Controller Microsoft Office experience Good communication skills Ability to work independently and as a team Ability to recognize issues and use initiative to identify and discuss proposed solutions Excellent communication skills to deal with clients and Directors UK Office hours: 09:00 – 18:00 & 10:00 – 19:00 Hybrid working – good internet access is essential Duties and Responsibilities: Managing 3000 – 3500 accounts Automated arrears sweep every two weeks Manual sweeps every 6 months Meet deadlines on credit control and reporting Attend to direct debt schedule Process invoices and periodic charges Reach consensus with clients regarding realistic and suitable payment plans Attend to 30 days up until 120 days accounts Advise directors of accounts being handed over to the solicitors All correspondence with solicitors on breach files Attend to inbound/outbound calls on accounts to obtain payment Attend to telephone payments Attend to debtor queries and assist in rehabilitating their accounts Converse with clients and directors Respond to all email enquiries (both receipts and personal mailbox) Manual arrears reports for PM's when requested
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