An exciting opportunity exists for a Credit Controller at Financial Shared Services Division in Epping, Cape Town. The purpose of the role is to be responsible for the full credit control function. Managing the Insurance requirements for Customers in the relevant portfolio. Activities include (but not limited to) collections of outstanding monies; reconciliation of accounts; resolving queries; customer visits; statement sending and engagement with internal and external stakeholders. Credit vetting within delegation of Authority. Order release within Delegation of Authority.Line Manager: Credit ManagerNumber of Direct Reports: 0Job SpecificationKey Performance Areas:Account Management Payments of debtors' accounts – on time (in line with Trading Terms)Journals for discounts and rebatesReconciliations of the debtors' accountsCustomer StatementsFacilitate New accounts – SAP systemMaster file maintenanceCommunicating with BU'sCustomer visits to be executed to ensure good working relationshipQuery resolution – Claims etcInsurance Management within mandateOrder Release within mandateCustomer Visits / InsightsRegular visits of customers to resolve queriesRegular visits of customers to build relationshipsAble to deal with internal stakeholdersKYC (Know Your Customer) – Legal entity, shareholding etcReporting and AnalysisReport to Team Leader / Credit Manager around Monthly debtors' performance and queriesBe able to analyse issues in the portfolio and make recommendations on possible remediesAdministrationAudit facilitationCustomer communicationBusiness Unit communicationTreasury CommunicationMinimum RequirementsExperience: 3 years' experience as a Credit ControllerPrevious working experience within the FMCG industry – advantagesSAP ERP exposureQualificationsMatric/Grade 12Credit Management OR Financial Management Diploma / DegreeCredit Management (1, 2 and 3) - advantagesAdditional RequirementsExcel (Advanced)Power BI exposure (added advantage)SAP (Accounts Receivable)Dealing with Credit Insurance an advantageCredit Vetting experience an advantageCompetenciesMinimising RiskAttention to detailMeeting deadlinesInterpreting DataPlanning and organizingDocumenting factsThinking RationallyBuilding Relationships
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