Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Roodepoort
Contract: Permanent
EE position: Yes
About our companyClicks Group
IntroductionWe are looking to recruit a permanent Credit Controller to work for United Pharmaceutical Distributors (UPD).
The role will be based at the Roodepoort, Lea Glen branch and will report to the Debtors Supervisor.
Job Purpose: To protect the accounts receivable balance by managing risk in accordance with established policies and procedures.
Other responsibilities include analyzing risk and profitability, performing analysis of customer financial statements, reviewing internal and external financial and trade information, establishing credit limits & risk categories for new customers, reviewing and updating existing credit limits & risk categories, and reviewing and releasing credit blocked orders.
The Credit Controller is further responsible for the follow-up and collection of all disputed accounts receivable; identifies and solves any issues with the customer regarding billing for goods or services received.
The Credit Controller is responsible for the formal and professional feedback to the distribution clients in accordance with their defined standards and authority matrix and enforce the disciplines of ISAE3402.
Key Performance Areas: Distribution Client liaison, formal reviews and feedbackCompliance and conformance with ISAE3402, credit mandates and KPIsMinimizing bad debt while maximizing percent current receivablesMaintaining the credit integrity of the client portfolioTimely reporting of trade information on client account historyResponding to credit inquiries within set service levels (hours)Executing new customer credit applications within set business daysOn-going interaction with customers, sales, customer service, credit personnel, and other internal and external customersChecking credit referencesReview and maintain customer credit filesFinancial analysis of high exposure and high risk accountsEvaluate credit risk and payment trendsReview credit blocked ordersRelease credit blocked ordersAssist with departmental presentations on an as needed basisPrioritize and handle multiple projects in both an independent and team environment, for Credit ManagementMinimizing aged balances while maximizing current receivablesIdentify and communicate collection issues with management to minimize credit riskProvide invoice copies and proofs of delivery to the customerIdentify payment terms and billing disputesResearch and resolve duplicate or partial paymentWork with Customer Service, Sales and customers to resolve collection issuesProvide a customer statement of account to customers as neededPrepare and provide reporting for managementResearch and resolve unauthorized customer deductionsThe task of SAP Support SpecialistThe tasks of payment application (matching, bank statements, etc)The tasks of deduction processingThe tasks of customer master data maintenance (within the confines of segregation of duties)Skills: Credit control and Analytical skillsGood communication skills with demonstrated clarity in both spoken and written wordsAnalytical and judgement skills (ability to take data and support logical, pragmatic and structured decisions)Investigative and audit skillsKnowledge: Legislation: NCA, CA, CPA and other relevant legislation & standardsUnderstanding of credit insurance, credit vetting & legal proceedingsAchievement focus i.e.
high energy levels and commitment to end resultsCash forecast, optimisations and improvement of cash cyclesProactive results-driven individual with track record of successAbility to control a national credit portfolio and deliver to defined KPI's and scorecardsResponsible for sensitive and confidential information and dataAnalysingWriting and ReportingDelivering Results and Meeting Customer ExpectationsAchieving Personal Work Goals and ObjectivesCoping with Pressures and SetbacksAdhering to Principles and ValuesRelating and NetworkingRequired Minimum Education & Qualifications: Matriculation (HG Maths and Accounting)Diploma in Credit ManagementExperience: At least 3 years' experience in credit control in high volume FMCG / Wholesale will be advantageousAdvanced use of MS Office (Excel & Word)N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.
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