Couple: Field Guide & Assistant Manager

Field/Trail Guide Role:

Game Drives.
Bush walks.
Hosting of guests.
Monthly reports.
Assist with Reserve and General Maintenance.
Prepare & present informative presentations.
Monitoring of key species.
Assist with security.
Willing to assist in all departments when required.

Assistant Manager Role:

Assist in the daily running of the Lodge operations.
Front of House.
Coordinate guest reservations, check-in & check-outs efficiently.
Hosting of guests.
Foster a friendly & welcoming environment.
Ensure high levels of guest satisfaction.
Supervise housekeeping.
Duty/shift management.
Kitchen & Bar oversight, stock takes & ordering.
Maintaining excellent service standards.
Guest liaison.
General office administration.
Staff training.
Back up & relief for the General Manager.

Requirements:

FGASA NQF2/NQF4.
Lead Trails Guide (an advantage).
Advanced Rifle Handling & proficiency (ARH).
SAPS Competency certificate.
Two years' previous Field Guide experience in a Big 5 reserve.
Valid NDT registration.
Valid PrDP license.
Valid First Aid certificate.
Two – three years previous experience in a similar hospitality role/environment.
Computer literacy skills including Excel, Word, PowerPoint.
Fluent in English and Afrikaans, spoken and written.
Positive, enthusiastic attitude and sense of responsibility.

Other skills/experience required:

4x4 and off-road driving experience.
Ability to work in a team environment.
Excellent communication skills and the ability to interact with people from diverse backgrounds.
Excellent organization skills, punctuality, commitment, and precision.
Proactivity, self-motivated, flexibility & reliability.


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