Responsibilities:
Driving turnover to ensure achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
Relevant qualification
A minimum of 3 years retail or admin experience
Skills:
Driving turnover to ensure achievement of targets
Controlling expenses
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Competencies and behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and good organisational skills.
Strong organizational and planning skills.
The ability to multi-task in a fast-paced environment.
The ability to work independently.
The ability to take initiative.
A high level of attention to detail.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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